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St James WayPlumbing · Heating · Leaks

Leak detection

Leak detection London

Leaks behind walls or underground are hard to find. Our leak detection specialist uses thermal imaging, acoustic and tracer gas equipment to locate and pinpoint any leak. Guaranteed.

Fixed pricesfrom £750ex VAT

  • ✓ Request a quote online
  • ✓ Call to discuss timing
  • ✓ Pay when the job is done
Leak detection specialist using a thermal imaging camera
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What we do

  • Fixed-price survey, home insurance approved
  • Guaranteed to find the leak, or your money back
  • Non-intrusive: thermal imaging, acoustic and tracer gas
  • Full written report for your insurer
  • Quote for the repair once the leak is found

Leak detection in London

A trace and access survey is needed when there is evidence of a hidden leak that cannot be located by conventional methods: unexplained damp patches, mould or peeling paint, a sudden rise in water bills, persistent low water pressure, the sound of running water when nothing is on, or unexplained puddles.

"Trace and access" is a standard cover in most home insurance policies. It usually covers the cost of finding the source of a leak, making the area accessible so it can be repaired, and repairing damage caused by the search. It does not cover repairing the leak itself. Check your policy to confirm your cover.

To claim: contact your insurer before any work and tell them about the leak. Send them our insurance-approved quote. Once approved, we attend, carry out the survey and provide a comprehensive report pinpointing the leak. You pass the report to your insurer, who reimburses your costs. We can then quote for the repair and for making good.

Leak detection prices

Prices exclude VAT.

  • Domestic Leak Detection Survey

    £750

    Book

Flat roof and commercial surveys are quoted per property.

Frequently asked questions

Are underground pipes covered by home insurance?

Most buildings policies cover underground pipes, drains, cables and tanks on your private land that you are legally responsible for. Damage from wear and tear is usually excluded.

What does the survey include?

Our specialist attends with all equipment, tests the property with thermal imaging, acoustic and tracer gas methods as needed, and provides a written report for your insurer.

What if you cannot find the leak?

The survey is guaranteed: if we cannot find the leak, you get your money back.

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Ready to book?

Send us the job details for a quote or call to discuss the next step.